Privacy Policy

3/18/2025

​

At The Helping Hearts Foundation ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make a donation, volunteer, or otherwise engage with our organization. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with us through our website, make donations, or participate in any of our programs or services. The types of information we collect include:

• Personal Information: This may include your name, email address, mailing address, phone number, payment information (for donations), and other information you provide voluntarily when interacting with us.

• Non-Personal Information: We may collect non-identifiable information such as your IP address, browser type, device information, and usage data when you visit our website. This helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Donations: We use your personal and payment information to process donations and send receipts or thank-you messages.

• To Communicate with You: We may use your contact information to send you newsletters, event updates, or other communications related to our mission. You can opt-out of these communications at any time by following the unsubscribe instructions in our emails.

• To Provide Services: We may use your information to administer volunteer activities, coordinate events, and provide support related to our programs.

• To Improve Our Services: We may analyze usage data to improve our website, user experience, and overall services.

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

• Third-Party Service Providers: We may share your information with third-party companies who provide services such as payment processing, website hosting, or email communication. These third parties are required to use your information only for the purposes for which we have engaged them.

• Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process, such as a subpoena or court order.

• Business Transfers: In the event that our nonprofit is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and personalize your experience. You can adjust your browser settings to block cookies, but doing so may impact your experience on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we have collected about you.

• Correction: You may request that we correct or update any inaccurate or incomplete personal information.

• Deletion: You may request the deletion of your personal information, subject to applicable laws.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at the details provided below.

7. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Links to Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.